How GMF Ormstown adapted to a new EMR in 24 hours

In March 2021 in the MRC du Haut-Saint-Laurent, GMF Ormstown experienced two major changes: a clinic move and a change of EMR.

Introduced to Logiciels Info-Data by Plakett Services Cliniques, it is after a rigorous analysis of the Electronic Medical Records on the market that the two physician owners, Dr. Catherine Bélanger and Dr. Justin Wight, chose Ofys.

During the same month, they had to manage a move to new premises, including a renewal of computer equipment, followed by a change of EMR. These major changes, which can take several weeks to adapt to, went smoothly for this team from Montérégie.

On the second day of implementation of the EMR, Dr. Catherine Bélanger told us over lunch that thanks to Ofys, she had time to eat lunch, see more patients than usual and simply have a less stressful day. In the other doctors' offices, the sparkling eyes gave away the smiles hidden behind the masks and everyone seemed to have already adapted to this new work tool.

At the reception, despite the high volume of work that the secretaries have to manage, everything also went smoothly and they quickly got used to this new EMR. One secretary told us a few weeks later that she had had insomnia for nothing before the change!

Why is the learning curve for Ofys so short?

• Ofys is intuitive and logical with the work process. It is designed by a physician, and reviewed by user experience experts who are familiar with the work in a clinic.
• The complete online training with video tutorials allows users to prepare in advance, learn at their own pace and review important modules.
• The weeks before implementation, users can practice with their own data in a demo access to Ofys, allowing them to become familiar with the software.
• Project management is efficient; the Info-Data team thinks of everything. The months of preparation before the implementation help identify the needs and reassure the users.
• The implementation team is available and proactive, both during and after the implementation.

How does Ofys help save so much time?

• Ofys is the fastest EMR on the market; every action is almost instantaneous.
• Patient information is in plain sight and easy to find, without having to open multiple windows. Lab result trends are obtained without even a click.
• All the built-in tools help increase efficiency: the Sofy patient portal, web fax, secure telemedicine, electronic signature, bulk DSQ data download, and more.
• Forms contain several shortcuts, such as suggestions of grouped tests in lab requisitions and checking all the boxes of a section with one click.
• Communication with colleagues and staff is simple and efficient.