A career at the heart of healthcare innovation!

Are you passionate about technology, customer service, and eager to make a real impact on the daily lives of healthcare professionals? Join Info-Data, a fast-growing company that develops and deploys software solutions for medical clinics.

We are looking for a Support and Training Specialist, a true product expert, to help our users adopt and make the most of our Electronic Medical Record (EMR) system.

What you’ll do on a daily basis

As a key point of contact, you’ll play an essential role in the client experience. You’ll work directly with medical teams to assist, train, and support them in using our software.

Your responsibilities will include:

• Becoming an expert in our in-house software;
• Providing technical and functional support to users (calls, emails, Teams);
• Training and supporting medical teams remotely and occasionally on-site;
• Taking part in software implementation projects in new clinics;
• Contributing to customer loyalty and satisfaction;
• Working closely with a passionate and collaborative team;
• Collaborating with the product team;
• Carrying out other related tasks as needed.

Most importantly, you’ll grow in a dynamic, people-centered role where your strengths will be valued.

Why choose Info-Data?

Because here, we believe in long-term development. This position is a strategic entry point to build a career in healthcare technology.

You’ll have the opportunity to:

• Develop your product expertise and implementation skills;
• Contribute to the evolution of our tools with the development team;
• Grow your role according to your interests.

What we’re looking for

More than your résumé, it’s your attitude, curiosity, and service mindset that matter to us.
You are someone who:

• Feels comfortable with technology (you’re not afraid to dive into new software!);
• Has excellent organizational skills and strong attention to detail;
• Communicates clearly, with patience and teaching ability;
• Is autonomous, resourceful, and reliable;
• Is fully proficient in French, both spoken and written;
• Requirement : Able to communicate in English.

Our benefits

Because working well also means living well:

• Flexible hours and hybrid schedule (3 days on-site);
• Group insurance;
• Employer-matched group RRSP;
• Free on-site parking;
• Friendly, respectful, and supportive work environment.
• Full-time, 37.5 hours/week